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Home Policy Articles: Public Administration: Management


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From Cynicism to Organizational Disillusion: New Public Management as Confusion Factor popular

Christian Rouillard’s paper was presented as part of the IRPP’s research program on Governance. Rouillard was asked to examine the notion of cynicism (both outside and within the civil service), and to respond to the following three questions: 1) How do you define cynicism? 2) In what forms does it manifest itself? 3) What are its causes? In this paper, Rouillard distinguishes cynicism from organizational disillusion. He maintains that disillusion is a cultural and organizational phenomenon, one that is significantly more profound and difficult to address than cynicism.

Adaptive Management of Climate Change Risks

Indur Goklany posits that despite claims that climate change is “the most important environmental problem of this century,” evidence shows there are other more immediate and pressing threats to human and environmental health.

Information Management to Support Evidence-Based Governance in the Electronic Age

As Andrew Lipchak, author of the Public Policy Forum case study Information Management to Support Evidence-Based Governance in the Electronic Age, sees it, technology is changing the nature of governance. As the potential for greater citizen engagement increases thanks to an evolution in government information systems, Lipchak believes it will be necessary to develop effective strategies, tools, and techniques to manage the new relationship. Accordingly, the purpose of this case study is to promote this growing link between citizens and governance while identifying key issues to improve government information management and record-keeping programs.

Leadership in the Public Service: Leaders, the Leadership Environment, and Canada's Public Service in the 21st Century

In this report André Côté assesses the values and competencies required of leaders, particularly as they relate to the public service’s senior executive cadre, most importantly, the role of the Deputy Minister.

Managing for Results IV: Roundtable Summary Report

The central concern of Managing for Results IV, published by the Public Policy Forum, is how to improve the relevance of information in reports provided to Parliamentarians. The publication deals specifically with two Government of Canada reports: Canada’s Performance 2001, a discussion of Canadian quality of life issues as measured by societal indicators, and departmental reports provided by individual ministries to Parliament. To evaluate the effectiveness of these reports the Public Policy Forum engaged Members of Parliament (MPs) in a roundtable discussion; Managing for Results IV is the summary of this discussion.

Occasional Papers on Parliamentary Government: Building Better Relations

In Building Better Relations, Peter C. Dobell and Martin Ulrich of The Parliamentary Centre examine the nature of the relationship between Members of Parliament and senior level public service officials. The authors draw upon a report completed by the Public Policy Forum – Community Building: Comprehensive Reporting and the Parliamentary Committee/Department Relationship – in order to propose improvements to a relationship that is currently, according to the authors’ consultations with MPs and bureaucrats, far from positive.

Review of the Canada Customs and Revenue Agency Governance Regime

This report, prepared by Brown and Barclay, summarizes the review undertaken by the Public Policy Forum at the request of the CCRA. The purpose of the review was to describe progress in implementing the CCRA’s governance regime and to assess that progress in the light of the expectations of stakeholders and the experiences of comparable organizations.

SOAs: Transforming Service Delivery

This report serves as a “report card” for SOAs through 2001-02. The Manitoba Treasury Board Secretariat produced this study; the Secretariat contends that the SOA has achieved world-class outcomes in delivering services for Manitobans.

Ten Steps to a Governance Checkup for Boards of Crown Corporations and Government Agencies

According to Robert Plamondon and David Zussman, authors of this Public Policy Forum publication, accountability is fundamental to any well-run organization. Plamondon and Zussman assert, furthermore, that with the well-publicized crashes of Enron and WorldCom the demand for accountability amongst shareholders and the public is increasing. It is with this increasing demand in mind that they put forth Ten Steps to a Governance Checkup, offering a plan for Crown Corporations and government agencies to assess the governance framework and accountability of their boards of directors.

The Canadian Member State Consortium for the International Institute of Administrative Sciences: A Strategic Direction for the Future

This discussion paper, by David Brown and Tracey Bender of the Public Policy Forum, is in response to a 1999 federal government working group study on Canadian participation in the International Institute of Administrative Sciences (IIAS). The discussion paper begins by exploring the context for Canadian participation in the IIAS. As Brown and Bender assert, the IIAS provides the Canadian public service with an important international learning opportunity, as well as a window on aspects of globalization that apply to the public sector.

The Financial Capability Model and the Records Management Function: An Assessment, A Research Paper in Support of the Public Policy Forum Discussion P

In The Financial Capability Model and the Records Management Function, John McDonald examines the relationship between governance and information management. The basis of McDonald’s report is the premise that quality record-keeping and information management enables good governance by ensuring both accountability and informed decision-making. The problem arises, as McDonald sees it, in the struggle to ensure that records management policies remain relevant in the growing electronic information age.